Protect your Jira Service Management portal from fake, disposable, and invalid email addresses.
Watch how Email Guardian validates emails in a live Jira Service Management workflow
Service desks are flooded with fake email addresses that waste agent time and pollute your data.
Disposable email services let anyone create a throwaway address in seconds. Spammers, bots, and bad actors use them to flood your service desk with junk tickets.
You can't respond. You can't follow up. And your SLA metrics take the hit.
Email Guardian validates email addresses during issue transitions — blocking disposable domains and catching typos before they become problems.
Everything you need to protect your service desk
Block 5,100+ known disposable and temporary email domains automatically.
Catch invalid email formats before they create tickets that can't be answered.
Suggest corrections for common typos like "gmial.com" or "hotmal.com".
Built on Forge — runs 100% on Atlassian infrastructure. Your data stays secure.
Choose the right level of protection for your service desk
| Feature | Email Guardian | Email Guardian Advanced |
|---|---|---|
| Disposable email blocking (5,100+ domains) | ✓ | ✓ |
| Format validation | ✓ | ✓ |
| Typo detection & suggestions | ✓ | ✓ |
| SMTP mailbox verification | — | ✓ |
| Price | $0.10/user/mo | $0.10/user/mo |
Affordable protection for service desks of all sizes
Free for up to 10 users
Email Guardian is coming soon to the Atlassian Marketplace. Get notified when it launches.