Support
Need help with an addressHQ product? We're here to help.
Contact Support
Email: support@addresshq.co.uk
Hours: Monday – Friday, 9:00 AM – 5:00 PM GMT
Response time: Within 2 business days
Email SupportBefore You Contact Us
To help us resolve your issue quickly, please include:
- The product you're using (e.g., Clone & Replace for Jira)
- A description of the issue or question
- Steps to reproduce the problem (if applicable)
- Any error messages you've seen
- Your Jira Cloud site URL
Tip: Screenshots or screen recordings are incredibly helpful for troubleshooting issues.
Service Level Agreement
For details on our support response times and commitments, see our Service Level Agreement.
General Enquiries
For non-support questions (partnerships, feedback, press), contact us at hello@addresshq.co.uk.
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